Abbyson warrants that the Abbyson goods sold comply with the description contained in this Warranty. All parts and products are warranted one year from the original date of delivery except: parts and products used for commercial, contract, rental trade, institutional, or any other non-residential purposes; parts and products that have not been maintained in accordance with the care recommendations provided by Abbyson; parts and products damaged resulting from the Consumer's improper assembly; or parts and products that are damaged or defective due to normal wear and tear.

To exercise rights under this warranty, proper documentation, i.e. photography, purchase order number, manufacturer's bar code label, and or any other pertinent information upon request is required. Abbyson reserves the right to repair or replace the product within the warranty period based upon the documentation received as support of a claim for consideration. Abbyson will not replace or repair any product if improper maintenance, improper handling or improper use caused the damage. Any Abbyson product sold from or modified by a Non-Authorized Dealer, Seller or Consumer will void the Warranty.

Abbyson does not supply repair parts free of charge to a third-party, unaffiliated warranty service provider. This warranty does not cover product sold or designated as "FINAL SALE / LAST CHANCE / CLEARANCE " at the time of purchase. Warranty does not cover minor or production variation between product images and the sold product. Cost of packaging and shipping to and from Abbyson is not covered by the warranty unless expressly arranged by Abbyson. This warranty does not extend to product that has been accepted to keep "AS IS" or exchanged or replaced by Abbyson as Settlement of an original claim of defective merchandise. This warranty does not extend to furniture that has been moved from delivery location on original purchase order.


Warranty applies to Upholstery hardwood frames. These are warranted to be free from defects in workmanship, materials and construction for THREE (3) years from the date of delivery. This warranty does not include frames for beds, headboards and the like. Defects in workmanship and material are defined, for the purpose of this warranty, as causing the product to be unsound structurally or mechanically, or substantially altering the appearance of the piece. This warranty does not cover normal everyday use and does not apply to defects resulting from misuse, accident or negligence, or improper installation or handling by delivery service.


Abbyson warrants all our upholstery fabrics against defective materials and workmanship for ONE (1) year from the date of delivery. This warranty covers seam failure and fabric separation. This warranty applies as long as it remains upholstered in the original fabric and is used under normal wear in normal conditions. This does not cover shrinkage, piling, or fading due to chemical after‐treatments or improper cleaning. Use of chemical treatment or improper cleaning invalidates the warranty.


Abbyson warrants all our leather products against manufacture defects for ONE (1) year from the date of delivery. Excluded from warranty are damage, fading, stretching, and dye lots. Leather's natural markings such as scars, brands, grain variations, wrinkle, etc., will be considered normal characteristics and not construed as defects. Nature's trademarks leave no two cow hides the same, so color variations could occur. Where there is evidence of excessive soiling, improper cleaning, abuse, or where the leather has had some form of chemical applied, this warranty will not apply. The warranty covers normal, everyday wear; however there are some contingencies that cannot be covered. These are: cuts, burns, stains, soiling or damage caused by pets; unreasonable use or improper installation of the fabric; or commercial, non‐residential or rental use.


Abbyson warrants seating against abnormal loss of resiliency of the upholstered furniture, including any supportive springs and/or webbing, for ONE (1) year from date of delivery, as long as it is used under normal wear and other normal conditions. Abnormal wear and abnormal loss of resiliency should not be confused with softening and flattening of the foam and fibers, which are considered normal wear, and are not defects.


Mechanical (non‐electric) release components (pull handles, cables, direct drive releases, etc) are warranted to be free of defects in manufacturing and workmanship for ONE (1) year from the date of delivery.


Electricmotors, electric push button mechanism release, wiring, and all other electrical components included in the furniture set are warranted to be free of defects in manufacturing for ONE (1) year from the date of delivery. Care should be taken that the metal frame is not set upon any electrical cords. Extension cords are not recommended for use with electrical motion products. Variant difference in voltage/current ratios can damage electrical components. Electrical components should be plugged in only to properly grounded outlets. Electrical components should not be placed in a wet or damp area which could risk shock or fire.


Abbyson offers a limited one year warranty for their exclusive rug collections against manufacturing defects. This warranty does not cover any damage due to surging, or to fringe resulting from clips that may be used to suspend rugs on a display rack. If a manufacturing defect has been identified upon receipt of rug, or develops under normal conditions of use, Abbyson will repair or replace the damaged rug, at their option, without charge. The original receipt is required for proof of purchase, and is not transferable.

There are outside elements that may affect your rug's appearance over time. Many of these conditions are not covered under this warranty. These conditions are normal and are not considered manufacturing defects. These include, but are not limited to the following:

Due to the use of natural fibers and dyes, color and texture may vary slightly from specification samples or from one rug to another. Roll marks are caused by rolling the rug for shipment, but will normally disappear with routine vacuuming. Rolling the rug for shipping can cause seam peaking. Carefully rolling your rug in the opposite direction will minimize this problem, and it should disappear after a few weeks. Shedding is normal for new rugs, especially those with cut piles, and will decrease significantly with routine cleaning. Small filaments of yarn that dislodge and gather on the carpet surface, especially in busy areas, may cause piling and shedding, and this will also minimize with regular vacuuming. Matting and crushing can occur in all rugs, especially at pivot points and traffic paths. Regular and proper maintenance help to minimize these characteristics. Highlighting and shading, particularly in cut pile rugs, result from light reflecting at different angles on the surface. Watermarking or pooling is caused by the reversal or bending of carpet fibers so that light is either absorbed or reflected from the surface. Occasional sprouting, pulls, or loss of single tufts of fiber is normal. Simply trim the tuft with sharp shears and vacuum. Ridges or rows may develop in high-traffic areas. Exposure to sunlight, humidity, heat, oxides and other atmospheric gases may cause color changes. Improper maintenance can also affect color appearance. Wet areas, like bathrooms, may cause texture and color changes due to humidity and exposure to chemicals such as chlorine. Soil and stain resistance are excellent in all of our hand-knotted rugs, but no rug is impervious to everything. Routine care and cleaning are vital to maintaining long-term durability and appearance.

WARNING: Attempting to clean your rug with a wet process of any kind, including, but not limited to, hot water extraction, carpet shampooing, or commercial aerosol foam products intended for broadloom carpet may permanently damage your rug and will void your warranty.

Abbyson provides a one-year limited repair or replacement warranty. Abbyson warrants to the initial purchaser and original seller that our rugs will be free from manufacturing defects for a period of one year from date of delivery to the original seller. This is a limited warranty and contains specific exclusions and limitations.


Repair or Replacement Warranty does not cover certain inherent characteristics including, but not limited to, those described above, which may affect the product's appearance and/or performance over time. It is only applicable to products placed in use indoors and in environments maintained at normal temperature and humidity. It does not cover tears, burns, cuts, pulls, or other damage, deterioration, stain, loss of color or appearance caused by abuse, or improper or inadequate maintenance. It does not cover products placed in use on stairs, ramps, or any area regularly subjected to wheeled or rolling apparatuses.


Liability and exclusive remedy of Abbyson under this warranty is limited to actual repair or replacement. Abbyson's total liability shall not exceed the invoice amount to the original seller. Abbyson is not responsible for bodily injury, property loss or damage, removal or relocation of furnishings, or any incidental or consequential damages or costs associated with repair or replacement.


Warranties extended on Abbyson products are intended for the protection of the initial purchaser and are not transferable to any other party.


Abbyson warrants pillows against abnormal loss of resiliency for ONE (1) year from date of delivery, as long as it is used under normal wear and other normal conditions. Abnormal wear and abnormal loss of resiliency should not be confused with softening and flattening, which are considered normal wear, and are not defects.


Abbyson offers a limited warranty for your new mattress is covered by a 10-Year Full Replacement Limited Warranty. For 10 years after you purchase your new mattress, when it has a defect covered under the warranty, we will replace or repair it. The details of this warranty, and some limitations, are provided in the complete Warranty Description.

The following are NOT covered by Abbyson’s Limited 10-Year Warranty:

Transportation and inspection costs

Bedding used in hotels, motels, or institutional facilities or under any commercial capacity.

Bedding sold “as is”, or floor samples, or bedding purchased from secondhand parties, non-retail establishments or received as a promotional item.

Bedding height

Comfort Preference

Corner guards

Bent perimeter border rods due to moving or bending the sleep set for innerspring models

Damage of the mattress due to misuse or abuse

Mattress damage due to an inappropriate foundation or when an incorrect bed frame is used. A proper bed frame must provide sturdy support for the mattress; including a center support and having at least 5-6 legs for queen, king and cal king and 4 leg support for twin and full mattresses. For queen, king, and cal king slatted style bed frames, it is incumbent upon purchaser to ensure that the frame utilized offers ample structural support for the mattress in view of that slatted style frame. Failure to have a proper bed frame may invalidate the limited warranty. The use of a bed frame is important for the life and protection of your mattress. Neither mattresses, individually, nor sleep systems (mattress and foundation combination) are intended to sit/lay flat on the floor or on a waterbed frame or platform of untreated wood or untreated wood covered with fabric.

Please Note: We highly recommends a 3-bed beam support system or a support system of similar quality that is designed specifically to give slatted style bed frames for queen, king and cal king mattresses additional structural support.

Sheet fit

Fabric Stains, soiling, fluid penetration, tears, or burns

Adjustable foundations (see owner’s manual for details on warranty coverage)

Mattress fabric (except as noted in the Warranty Coverage Detail section for an All-Foam mattress)

Zippered mattress cover damage due to improper care including removal of cover. Zippered mattress covers are warrantied for ten years after the purchase date from manufacturing defects and workmanship, flaws of the zipper or seams, and tearing of the fabric under normal use. Covers with a zipper located on the bottom of the mattress should never be removed, see tag for spot cleaning suggestions. Covers with a zipper located on the side of the mattress can be removed for cleaning, see label for cleaning suggestions.

Normal change in softness and recovery time associated with memory foam and latex materials over time. This does not affect the pressure relieving qualities of these materials.

Body impressions in the mattress that measure less than 1½" for an innerspring mattress; less than ¾" for all smooth top (non-quilted) hybrid mattresses and All Foam model mattresses.

Sagging in the mattress that measures less than 1½" for an innerspring mattress; less than ¾" for all smooth top (non-quilted) hybrid mattresses and All Foam model mattresses. Sagging or Body impressions that measure ¾" or greater, only if the mattress has been continuously supported by a matching foundation (or equivalent) and used with an appropriate frame with center support or a minimum of 5 cross slats with center support that extends to the floor.


Abbyson reserves the right to refuse service and invalidate the warranty when the sleep set, even if defective, is in an unsanitary condition (due to blood or bodily fluid stains or soiling, infestation, or other abuse), when the sleep set has evidence of damage from liquid penetration, cleaning, or the use of cleaning fluids, or whenever the product failure is caused by factors other than defective workmanship or materials. Allowing the sleep set to be in an unsanitary condition may damage the product and invalidate the warranty. For the health and safety of anyone who would be required to dispose of, or otherwise handle, the sleep set, Abbyson may refuse to inspect such products to assess whether covered by the warranty, in which case, Abbyson reserves the right to deny warranty coverage. The use of cleaning fluids may damage the fabric and materials in your mattress. Allowing water or other liquids to penetrate your mattress may damage the layers of upholstery, causing materials to compress. Either of these situations may result in damage that will invalidate your warranty. Abbyson reserves the right to deny warranty coverage if the sleep set exhibits stains or soiling of unknown origin or nature and it appears to Abbyson, in good faith, that the sleep set may be in an unsanitary condition or may have been damaged by liquid penetration or other abuse. This warranty is given by the Abbyson manufacturer whose name and address appear on the law tag attached to your Abbyson product. We recommend that you examine the law tag attached to your Abbyson product and record the name and address of the Abbyson manufacturer, and your warranty code, on this warranty card. Retain the law tags and proof of purchase to validate warranty coverage.


If necessary, clean immediately with mild soap (non‐concentrated), diluted in lukewarm distilled or purified water and on a soft clean towel. Always try to clean in a small hidden area first. For oil, grease, or stubborn stains: consult a professional upholstery care company. Do not use bleach, oily substance, or strong detergent (including laundry detergents). Use of these materials with chemicals may harm and/or discolor the upholstery. Keep ink, fluids, bodily oils, chemicals and sharp objects away from upholstery. Exposure of leather or fabric to direct sunlight or extreme light sources may cause fading and/or damages. Do not use any heat lamps or hair dryers on the leather or fabric. Do not place over or near a direct heat source.


Abbyson cannot accept responsibility for further damages caused or injuries sustained that may result from the attempt of a "self-repair" by a Consumer. Abbyson recommends only trained service technicians attempt repairs to their motion furniture. Abbyson will only supply assembly instructions or make repair recommendations of trained repair personnel. Extra care should be taken when trained technicians work on motion furniture due to moving parts. No attempt should be made to inspect or repair furniture until all precautions have been taken to avoid injuries.

*Motion Furniture Contains Moving Parts and Safety Precautions Should Always Be Observed When Operating and / or Handling*