Your order becomes available for online status-tracking 48 hours after it has been placed. You can track your order based on your courier by clicking on the following links, please ask your sales rep for more information.

About Home Direct USA:

Outstanding Customer Care
Our goal is to leave you with a great last impression. So we go out of our way to make sure that our delivery personnel are highly-trained, service-minded professionals who will treat you with respect and care. Home Direct USA maintains a national call center that is accessible to you 24 hours a day, seven days a week by calling our toll-free number at 800.611.6302.

ISO 9001:2000 Registered
HomeDirectUSA's corporate headquarters, located in Hillside, IL, is ISO 9001:2000 registered to help assure every delivery receives the same high level of attention, from point of pick-up or receipt until it is delivered into your home.

Should you have any questions, concerns, delivery issues, and or need of assistance regarding your Abbyson furniture delivery, please feel free to contact Home Direct directly.

Make sure to include your order/waybill number and information.

Dedicated Customer Service Line: 866-277-7371
Fax: 248-363-7321

Phone:
Dedicated customer service line is 866-277-7371.  Any rep who answers the phone is able to assist or you can be transferred to a specific person.  

Home Direct's office hours are Monday - Friday 8:30am – 6:30pm EST.